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Zombie vs Penyelidik
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7: TRAINING & DEVELOPMENT

Nornajihah Nad
8
Masalah tambahan (20/ 20)
Allow incorrect answer
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masalah 1

pilihan

Training can benefit the organization when it is linked to organizational needs and when it motivates employees.

  • True
  • False

masalah 2

pilihan

The process of task analysis involves identifying employees who require training.

  • True
  • False

masalah 3

pilihan

Training is always the best solution when needs assessment is conducted in response to a performance problem.

  • True
  • False

masalah 4

pilihan

The needs assessment answers the question “what is the context in which training will occur?”

  • True
  • False

masalah 5

pilihan

Diversity training programs that focus on attitudes have objectives to increase participants’ awareness of cultural and ethnic differences, differences in personal characteristics.

  • True
  • False

masalah 6

pilihan

According to the instructional design process, which step should be taken by an organization after assessing the needs for training?

  • determining objectives
  • implementing the program’s objectives
  • ensuring the readiness for training
  • evaluating the results of the training

masalah 7

pilihan

The instructional design process concludes with the

  • implementation of the training program.
  • evaluation of the training program’s results.
  • determination of the training program’s objectives and methods.
  • assessment of training needs.

masalah 8

pilihan

Which question is answered by the task analysis aspect of needs assessment?

  • What is the expenditure to be borne by the organization to conduct training programs?
  • What is the benefit derived by the organization by conducting training programs?
  • What is the context in which training will occur?
  • What subjects should the training cover?

masalah 9

pilihan

__________ refers to a process for determining the appropriateness of training by evaluating the characteristics of an organization.

  • Institutional analysis
  • Task analysis
  • Person analysis
  • Organization analysis

masalah 10

pilihan

When Prudential acquired Inland Insurance, the employees were eager to learn the new product. The company designed training to meet their needs and keep them motivated. This potrayed the concept

  • benchmarking.
  • apprenticeship.
  • glass ceiling.
  • readiness for training.

masalah 11

pilihan

When Gina designed the employee training program, she took into consideration the employees’ ability to use spoken and written language, solve math and use logic to solve problems. The skill consider

  • cognitive ability
  • language
  • educational achievement
  • psychological state

masalah 12

pilihan

Medina is writing training objectives that describe what the employee is expected to do and the conditions under which the employee should do so. What else should Heidi include in these objectives?

  • a description of the acceptable quality or level of performance
  • a statement of who will participate in the training
  • performance standards that are open to interpretation
  • a measurement of the training’s return on investment

masalah 13

pilihan

With __________, trainees at different locations attend programs online, using their computers to view lectures, participate in discussions, and share documents.

  • traditional learning
  • distance learning
  • apprenticeship
  • internship

masalah 14

pilihan

Which occupation would most likely offer an internship?

  • a welder
  • a plumber
  • a nurse
  • an electrician

masalah 15

pilihan

As part of her academic program, Jackie participated in a three-month summer work program at Panasonic to learn more about her course of study in a real work environment. What type of program?

  • business game
  • simulation
  • case study
  • internship

masalah 16

pilihan

How can trainers best link training to current jobs in order to help employees learn?

  • by using pictures, rather than just words
  • by making sure written materials are readable
  • by breaking information into chunks
  • by setting up a training context that mirrors the work environment

masalah 17

pilihan

Groups of employees who work together, learn from each other, and develop a common understanding of how to get work accomplished are referred to as

  • protean groups.
  • transitional groups.
  • mentoring groups.
  • communities of practice.

masalah 18

pilihan

A restaurant is preparing a training program to teach employees how to operate its new milkshake-making system. When the training is complete, which method would be the most effective way?

  • administering a paper-and-pencil test
  • administering a multiple-choice test on a computer
  • calculating the return on investment of the new system
  • having supervisors or trainers observe employees using the system

masalah 19

pilihan

A(n) __________is the monetary benefits of an investment compared to the amount invested, expressed as a percentage.

  • return on investment
  • organization analysis
  • task analysis
  • cost management system

masalah 20

pilihan

Which program prepares new employees to perform their jobs effectively, learn about the organization, and establish work relationships?

  • action learning
  • diversity training
  • adventure learning
  • orientation
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