What is the best way to answer the phone in a formal conversation?

• a) "Hey, what's up?"
• b) "Good morning, this is John speaking. How may I help you?"
• "Yo, what’s going on?"
• "Who is this?"

What is the most polite way to answer the phone? Apa cara yang paling sopan untuk menjawab telepon?

• What do you want?
• "Hellhello, this is [your name] speaking. How can I help you?"
• "Hey, it's me."
• "Who’s this?"

You should never say "Goodbye" when ending a phone conversation. Anda seharusnya tidak pernah mengatakan "Selamat tinggal" ketika mengakhiri percakapan telepon.

If the line is busy and you want to call back later, what do you say? Jika saluran telepon sedang sibuk dan Anda ingin menelepon kembali nanti, apa yang Anda katakan?

• "Can I leave a message?"
• "I’ll call you back later."
• "Hello, are you there?"
• "Can you hear me?"

f you need to take a message for someone, you should write down the caller's name, number, and reason for calling. ika Anda perlu mencatat pesan untuk seseorang, Anda harus menuliskan nama penelepon,

When leaving a voicemail, it’s important to leave your name and number clearly. Ketika meninggalkan pesan suara, penting untuk menyebutkan nama dan nomor Anda dengan jelas.

If you want to ask someone to wait on the phone, what can you say? Jika Anda ingin meminta seseorang untuk menunggu di telepon, apa yang bisa Anda katakan?

• "Please hang up."
• "Could you hold for a moment, please?"
• "What’s your problem?"
• "I’m busy, call later."

What should you say if you do not understand what the other person says on the phone? Apa yang harus Anda katakan jika Anda tidak memahami apa yang dikatakan orang lain di telepon?

• a. "Sorry, can you repeat that, please?"
• "I’m not interested."
• "Hang up."
• "Stop talking."

When you want to transfer a call, you should ask the person on the phone to wait while you transfer the call. Ketika Anda ingin meneruskan panggilan, Anda harus meminta orang di telepon untuk menunggu

Which phrase is used when you want to confirm something on the phone? frase mana yang digunakan ketika Anda ingin mengonfirmasi sesuatu melalui telepon?

• "Can I help you?"
• "Let me check."
• "Did I understand you correctly?"
• "I don’t know."