Tacn

Question 1

A person who stands at the hotel entrance and opens doors for guests is a:

Accepted Answer

1

Question 2

A 'Twin room' is a room with:

Accepted Answer

1

Question 3

When a guest is currently staying in a room, the room status is:

Accepted Answer

1

Question 4

'Half-board' usually includes:

Accepted Answer

2

Question 5

Which phrase is the most professional when asking for a guest's ID?

Accepted Answer

2

Question 6

If the air conditioner is not working, it is considered:

Accepted Answer

0

Question 7

The department responsible for booking tours and transport for guests is:

Accepted Answer

2

Question 8

'All-inclusive' price typically covers:

Accepted Answer

1

Question 9

A guest who arrives at the hotel without a prior reservation is a:

Accepted Answer

1

Question 10

When leaving the hotel at the end of the stay, guests must:

Accepted Answer

1

Question 11

Please fill in this registration ____ to complete the check-in.

Accepted Answer

form

Question 12

The hotel provides a free airport ____ service every hour.

Accepted Answer

shuttle

Question 13

Is there free Wi-Fi ____ in the lobby?

Accepted Answer

access

Question 14

Would you like a wake-up ____ at 7:00 AM?

Accepted Answer

call

Question 15

We can store your ____ in the luggage room for a few hours.

Accepted Answer

luggage

Question 16

Would you like to pay by ____ card or in cash?

Accepted Answer

credit

Question 17

You can order food to your room through room ____.

Accepted Answer

service

Question 18

Your room is located on the fourth ____.

Accepted Answer

floor

Question 19

Please keep your passport and money in the safety ____.

Accepted Answer

deposit

Question 20

For the comfort of others, please do not ____ in the corridor.

Accepted Answer

smoke